Job Title: RAW Talent Co-ordinator

Working hours: 3 days a week, preferably Monday to Wednesday, 8:30am–5.:00pm. (Some flexibility with hours)

Salary - £30K - £32K  pro rata  (24hrs per week) - Depending on experience 

Location: Based at our Sittingbourne HQ three days a week, with occasional travel to partner sites and external events.

About the Role 

Our pioneering RAW Talent Programme (RAW stands for Ready And Working), supports people with barriers into sustained employment at COOK. This might be due to criminal convictions, time in prison, homelessness, mental ill-health, neurodiversity, or refugee status.

Finding a steady job, and an understanding employer, can be virtually impossible. Yet it is often one of the most important factors in helping someone get back on their feet. Since we started RAW Talent in 2014, we have supported over 250 people through the scheme, learning a huge amount along the way.

At COOK, we’re searching for a compassionate, people-focused Co-ordinator to support our RAW Talent programme. This role plays a key part in supporting both existing and potential RAW Talents, providing day-to-day guidance, encouragement, and practical support throughout their journey.

Key Responsibilities:  

You will support the RAW Talent programme by helping oversee the day-to-day running of COOK’s flagship Social Impact programme, ensuring RAW Talents and those who work with us, receive consistent guidance, support, and encouragement by:

        Buddying RAW Talents,* regularly checking in with RAW Talents during their first four months.

        Acting as a key point of contact* for RAW Talents as questions or issues arise.

        Lead on admin duties,* sorting out the coordination, and ensuring the smooth running of the programme. 

        Manage the RAW Talent inbox* responding promptly and helpfully to a wide range of enquiries.

You’ll also support on:

        Recruitment and Referrals:* Liaising with existing partners and coordinate chats, ensuring smooth scheduling and follow-ups.

        Internal and external communications:* Assist with communications to keep stakeholders informed and engaged.

        Delivery of Work Ready training:* Support the planning and delivery of training sessions for RAW Talents.

        Kitchen Manager meetings and check-ins:* Support our people who are leading RAW Talents.

        Internal updates:* Contribute to internal updates, engage colleagues with COOK’s purpose (Nourishing People & Planet) and the actions we are taking to deliver it.

Why join us  

        Meaningful Work*: COOK is a certified B Corp, and we’re on a mission to make a positive impact on both people and the planet.

        Supportive Team*: Join a small, dedicated team in a complex and growing business where collaboration is key, and your work directly contributes to our purpose.

        About COOK* 

*        COOK is a pioneering frozen food company. Since 1997, we’ve been making remarkable food for your freezer, prepared by hand at our Kitchens in Kent (savoury) and Somerset (puddings) using the same ingredients and techniques you would at home. It means our food looks and tastes homemade - maybe even a bit better. 

*        We’re market leaders and (more importantly) our food tastes incredible. We have over 100 shops, 1000 concession partners and a rapidly growing online business. 

*        We’re independent (family-owned) and always will be because it allows us to do things the right way, not the fast way. We believe in business as a force for good in society and have certified as one of the UK’s first B Corporations to help us measure what matters when it comes to our impact on our environment, our people, and our community. 

Good to have

        Shares our purpose.* You’re aligned with COOK’s commitment to nourishing People & Planet and are motivated by creating real, lasting impact through our RAW Talent programme.

        Loves people.* You thrive on building meaningful partnerships and naturally create a collaborative and inclusive environment.

        Unique blend of head and heart.* You care deeply but also instinctively know when to signpost or seek additional support.

        Compassionate and resilient.* You’re an excellent communicator who can handle sensitive, challenging, or emotional situations with empathy, discretion, and sound judgment.

        Doesn’t shy away from courageous conversations.* You can clearly communicate with all parties involved, and you’re not afraid of having honest or difficult conversations when needed.

        Hands-on and curious.* You bring a growth mindset and a real drive for tangible impact. You’re proactive, adaptable, and not afraid to roll up your sleeves, always open to learning and excited to grow alongside us.

        Brings lived or learned experience.* You have lived experience of a barrier to work, or experience supporting others to overcome barriers, and can use this insight thoughtfully and professionally.

        Organised and proactive.* You can prioritise effectively (even when everything feels urgent) and bring structure to complex, people-focused work.

        Comfortable with data and systems.* You’re confident working with data, have a good grasp of Microsoft Office, and understand how accurate information supports better outcomes for people.

        Training/facilitation experience.* You have experience delivering training, facilitating sessions, or are willing to give it a try to help the RAW Talents build skills and confidence.

If you tick most of these boxes but not all—don’t stress. We’re all about potential. 

Excellent Benefits including 

• Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time 
• Staff profit share 
• Wellbeing program 
• 30% staff discount 
• Access to CookieJar Smart Spending discounts and free food perks. 
• Team meals , events & away days 
• Be part of a B-Corp-certified business that values sustainability, people, and the community. 

And many more ‿. 

 What Cook is About 

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing. 

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply. 

INDHP