Learning & Development Co-Ordinator

£28,000 per year

Monday to Friday 8.30 – 5pm but will need to have some flexibility to accommodate our 24hr operation.

Based at our Sittingbourne HQ with some travel to our other sites including our puddings in Somerset and Tonbridge office and some external sites

A UK driving licence and access to a car would be beneficial for travel between COOK sites and external venues.

About COOK

COOK is a pioneering frozen food company, since 1997 we’ve been making remarkable food for your freezer, prepared by hand at our Kitchens in Kent (savoury) and Somerset (puddings) using the same ingredients and techniques you would at home. It means our food looks and tastes homemade maybe even a bit better.

We’re market leaders and (more importantly) our food tastes incredible. We have over 90 shops and a rapidly growing online business.

We’re independent (family-owned) and always will be because it allows us to do things the right way, not the fast way. We believe in business as a force for good in society and have certified as one of the UK’s first B Corporations to help us measure what matters when it comes to our impact on our environment, our people and our community.

We share 5% of our annual profits with staff.

About the Role

Your Team

The Learning & Development team designs creative, values-led learning experiences, for everybody and every team, to meet business needs and unleash potential. As the Learning and Development Co-Ordinator, you will be the cornerstone of our L&D team, ensuring the smooth delivery and success of all learning programmes.

The Role

   Programme Coordination:* Take charge of managing and coordinating the entire L&D calendar, ensuring that key programmes such as Welcome to COOK, Dream Academy, Learning Wall, and COOK Academies are scheduled, organised, and delivered effectively.

   Central to L&D Success:* Playing a pivotal role in making sure every L&D initiative is meticulously organised and communicated. Your efforts will ensure workshops and events are well-prepared, enjoyable, and impactful for participants.

   Communication & Engagement:* Act as the primary point of contact for all learning-related queries, engaging with people across the business. You’ll manage the learning inbox, providing timely and clear responses within 24 hours.

    Data-Driven:* Track, record, and report on the training delivered, helping the team analyse and break down key performance indicators (KPIs) to ensure we stay on track with learning goals.

    Feedback & Improvement:* Regularly gather, collate, and share feedback from programmes to keep the learning experience improving and evolving.

    Learning Resources:* Maintain and update learning resources across all COOK sites (e.g. print resources, and online materials), making sure they’re always accessible and up to date.

Good to have

   Highly Diligent & Organised:* You’re naturally methodical, detail-oriented, and able to juggle multiple projects with ease. Your ability to coordinate everything from scheduling to event preparation will be crucial.

    Brilliant Communicator:* You can engage confidently with people at all levels of the business, ensuring clarity in communication, whether it’s organising workshops or responding to learning queries.

     Data-Savvy:* You’re comfortable with breaking down data and using tools like Microsoft Outlook, SharePoint, Forms, and Excel to report on training outcomes and keep everyone aligned on KPIs.

     Flexible & Adaptable:* As the backbone of the L&D team, you’ll need to be flexible, adaptable, and proactive, especially when working with various schedules and locations.

     Confident Host:* You enjoy engaging with people, making sure that learning environments are welcoming and conducive to our values.

Other bits

Excellent Benefits including paid breaks, free food, CookieJar Smart Spending discounts on leading brands, profit share, 30% staff discount and birthdays off and much more.

Ask us about flexible working.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.

INDHP