Join COOK as a Field Account Manager 

40hrs per week covering Somerset, Devon, Dorset, and Cornwall. B2B or food industry experience is an advantage. 

Salary: £35,000 - £38,000, plus profit share & benefits, depending on experience. 

Overview 

Are you a dynamic, self-motivated individual with a passion for building meaningful relationships? Do you thrive in high-energy environments and love the idea of contributing to a brand that makes a positive impact on society? If so, we would love to hear from you!

At COOK, we produce and sell premium frozen ready meals from our kitchens. As one of the first certified B Corps in the UK, COOK believes in purposeful work and making a difference. Just last month named as Grocer Magazine’s Specialist Wholesaler of the Year 2024, we are experiencing significant growth, having reached 1,000 stockists last year – and we have ambitious plans for over 10% sales growth this year. The successful candidate for this role will be a vital contributor in achieving that milestone, owning customer relationships and establishing new partnerships with Concessions retailers, such as farm shops and convenience stores, across the South West.

At COOK, our culture defines us and we are proud of our supportive work environment, competitive salaries, excellent benefits (including a 30% staff discount and profit share!) as well as the plentiful opportunities for personal and professional development. We strive to 'Be Remarkable' in everything we do. Apply now to be part of a team where your drive, hard work and positive attitude are truly valued and celebrated.

About You

• Proven experience in B2B or B2C account management or sales is ideal
• Excellent organisational skills and initiative for problem-solving
• Strong communication and negotiation skills
• Experience working remotely and autonomously preferred but not essential
• Ability to stay calm under pressure and maintain control of situations
• Driven and hands-on, with a growth mindset and optimistic outlook
• Strong IT skills in Excel, Word, and Outlook. CRM experience a bonus.

Key Responsibilities 

Account Management: 

• Manage all standard Concessions customers within a defined area to drive LFL sales growth and build relationships
• Ensure superior customer experience at all times
• Analyse sales reports to identify growth areas and customers in decline, with initial support from your manager
• Present yearly forecasts and growth plans for your territory, including Capex spend requirements
• Coach customers on sales optimisation and upselling new freezers

Brand Protection and Auditing: 

• Create branded ‘COOK concessions’ in line with supply criteria, forging partnerships with suitable retailers
• Support retailers to adhere to retail and brand guidelines to grow sales, standardise the appearance of our concessions and to showcase the COOK brand in their community

New Business Development: 

• Seek out, recruit, and launch new Concessions opportunities that fit within supply criteria, with support of the wider team
• Support sales strategy and budget targets
• Targets to be agreed

Other Information 

• This role is 4 days a week on the road and one day working from home
• You will need a reliable car suitable for the job. Mileage is paid at 0.45p per mile, unlimited
• Suitable space to work from home once a week required
• Provided with a phone, laptop, and iPad

Benefits 

• 30% staff discount
• Profit Share
• CookieJar Smart Spending discounts on leading brands
• Birthdays off
• Team away days
• Individual reward and recognition program
• L&D workshops and leadership academies
• Much more!

Flexible Working

Ask us about flexible working options.

Our Vision 

At COOK, we believe in a place where EVERYONE is welcome. We celebrate different roles, abilities, and personalities. By collaborating, we achieve remarkable things. Whatever your story, if you would like to grow with COOK, please apply

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