Join Our COOK Family as a Concessions Coordinator - i year  Fixed Term

Location: Sittingbourne, Kent

Hours: - Monday – Friday – 8.30am – 17.00

Pay rate : £26,208.00

Purpose:

As part of the Concessions team, you will play a key role in supporting the sales strategy and multiple functions within the Concessions sales channel. You'll provide comprehensive administrative and operational support to the following teams: New Business, Field Sales, National, Launch, Office and the Concessions Director.

Role  

• Meetings: Coordinate and schedule meetings for internal teams and external visitors, including kitchen tours.
• Systems and Data Maintenance: Keep Qlik, Sell, Unity and other systems up-to-date throughout the year. Supported by the Sales Operations Manager and Concessions Director.
• Sales Reporting: Complete regular sales reports by pulling weekly, monthly, or quarterly data and inputting it into reports or slides. Data pulled from Qlik.
• Social media – Plan key dates and work with other co-ordinators to create a calendar for the whole year.
• EDI & Self Service: Support the Sales Operations Manager to implement and drive these two areas forward to enable more automation and efficiency within the channel. di
   - Product Support for Changes, Recalls, Issues and Range Queries: Throughout the year, support the Concessions co-ordinators as and when required for these areas.
• Stock Management: Manage and maintain stock levels for our printed materials, small POS items, team uniform and tasting equipment.
• Samples: Support sending sample boxes out after tradeshows and events.  Twice yearly organise for team samples to be sent out. Incremental and new lead samples
• Team Rewards, Event Planning and Celebrations: Plan and organise team events, off-site meetings, and trips.
• Ticketing System Maintenance: Ensure all new tickets are assigned within an agreed timeframe and resolved swiftly. Pull reports for monthly meetings.
• New Business Support: Help the New Business team with mapping, and follow-up for new leads. Ad hoc support as and when needed.
• Launch Support: Help drive sales by supporting the field sales and launch teams as and when required.
• Field Support – Book and co-ordinate monthly team meetings including lunch. Complete Concessions Manager KPI tracker
• National Support – Wastage and sales reports, account closures. Monthly national sales report. Rebates and credits. Inputting new leads.

Essential

*        Excellent proven organisation, negotiation, and prioritisation skills

*        Excellent interpersonal skills and the ability to communicate well at all levels internal &

*        Ability to use own initiative to problem solve and the mindset to get stuck in to get the job done

*        Good level of written communication

*        Good level of IT skills in Word, Excel, and Outlook

*        Ability to stay calm under pressure, stay in control of a situation and meet critical deadlines

*        Ready to roll up your sleeves and get stuck in when the need arises

*        To have prior experience in delivering a good level of customer service

Good to have

*        Previous sales, or co-ordinator role experience

*        B2B relationship intelligence and trading understanding

*        Experience of working with a branded product

*        Previous proven record of overachieving sales targets in a B2B or B2C sales role

If you tick most of these boxes but not all—don’t stress. We’re all about potential.

Excellent Benefits including

• Paid breaks
• free cooked from fresh lunch for all employees
• Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
• staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks.
• Team meals , events & away days
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more ‿.

 What Cook is About

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.

INDFP